New Service

New Urgent Primary Care Opened now 3 days per week

We are pleased to announce the opening of our new Urgent Primary Care Access Clinic, providing timely, community-based primary care for patients who do not have a family physician or are unable to access their own provider in a reasonable time-frame.

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There is NO cost to patients using this service for medical care. MSP covers these costs.

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There ARE however, fees for ICBC drivers physicals and 3rd party form completion.

Missed Appointment Policy

To ensure appointment availability for all patients, we ask that any appointment cancellations or rescheduling requests be made with adequate notice whenever possible.

Patients who miss two (2) scheduled appointments without providing prior notification to the clinic will no longer be eligible to book future appointments with the clinic. This policy applies to appointments where the patient does not attend and does not contact the clinic in advance to cancel or reschedule.

We understand that emergencies and unforeseen circumstances can occur. Exceptions may be considered at the discretion of the clinic management.

Thank you for your cooperation and understanding as we work to provide timely care for all patients.

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The clinic will operate 3 days per week and is designed to address non-emergent health concerns that require prompt attention but do not require an emergency department visit.

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Starting June 1

The days will be for the summer months  Monday and Wednesday from 07:00 AM to 03:00 PM and Tuesday from 09:00 to 3:00 PM .  These days can change from time to time.

Our model of care is aligned with the Campbell River Urgent Primary Care Access Clinic, focusing on accessibility, continuity, and appropriate use of health system resources.

Services include:

• Prescription refills

• ICBC Driver’s Medical Examinations (fee applies)

• Minor injuries and lacerations

• Urinary tract infections

• Women’s health concerns

• Men’s health concerns

• Pediatric (children’s) care

• Assessment and management of non-emergent medical issues

Please note that this clinic is not an emergency room. Patients experiencing life-threatening conditions should call 911 or attend the nearest emergency department.

Our goal is to improve access to timely primary care, reduce unnecessary emergency visits, and support the health needs of our community. We look forward to serving you.

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Please note that the phone lines are extremely busy and may be difficult to get through.  You can always email and leave your name and phone number and we will contact you as soon as possible.​

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